Wholesale & Custom Jewelry FAQ

Wholesale enquiries are supported. Product category, material, quantity, finish, and packaging requirements are reviewed before a quotation is prepared.

Custom jewelry discussions can cover design references, dimensions, materials, finishes, branding, packaging, and other project requirements.

Minimum order quantity depends on the design, material, manufacturing method, and customization requirements. It is confirmed during quotation.

Material options depend on the selected design and project requirements. Available metals, finishes, stones, and components are confirmed before ordering.

Prepare the product category or reference image, material, dimensions, finish, quantity, packaging needs, and customization details for the sales discussion.

Production timing depends on design review, materials, samples, quantity, and order requirements. The schedule is confirmed in formal order documentation.

Sample availability, cost, and timing depend on the product and customization requirements and are confirmed before sample work begins.

zhang jewelry contact details are being updated. Please check the Contact Us page for confirmed information.

OEM project discussions can begin with drawings, reference images, measurements, material requirements, estimated quantities, and packaging instructions. Feasibility is confirmed after review.

Packaging and branding requirements can be included in the enquiry. Available options, minimum quantities, costs, and production details are confirmed during quotation.

Sterling silver can be discussed where it is appropriate for the selected design. Material grade, construction, finish, and any testing requirements must be confirmed for the order.

Gold-tone finishes, plating requirements, or solid-gold specifications can be reviewed according to the project. Karat, base metal, color, thickness, and testing requirements must be documented.

Current category guides cover pendants, necklaces, rings, bracelets, earrings, chains, wedding jewelry, and engagement-focused designs.

Yes. Group the styles by category and provide specifications and estimated quantities for each item so feasibility and commercial requirements can be reviewed clearly.

Destination, shipping method, documentation, charges, duties, and delivery responsibilities are confirmed in the formal quotation or order terms. No universal shipping promise is made.

Share material standards, dimensions, tolerances, finish expectations, stone or component requirements, testing needs, packaging standards, and any inspection criteria relevant to the project.

Changes to dimensions, components, finishes, stones, engraving, or packaging can be discussed. Technical feasibility and any effect on quantity, cost, or timing are reviewed first.

Payment terms are not assumed on the website. They must be stated in the formal quotation, invoice, or order agreement before payment is made.

Inspection, acceptance, returns, repair, and after-sales responsibilities are governed by the confirmed order terms. Buyers should review these terms before approval.

International enquiries can be reviewed, but destination coverage is confirmed case by case according to the product, shipping method, documentation, and order requirements.