BUYER SUPPORT
Jewelry Buyer Help Center
Find the information needed to prepare a wholesale, custom, OEM or private label jewelry enquiry. The guidance below explains what buyers should prepare without inventing fixed MOQ, timing, payment or delivery promises.
Ordering and Commercial Planning
How to Order
Start with category, design reference, material, quantity, customization and destination. PSOne can then review the applicable route.
MOQ Guide
MOQ varies by product, construction and customization. Learn which project details influence the answer.
Sample Guide
Understand sample scope, approval criteria and what to record before bulk production.
Customization and Manufacturing
Custom Jewelry
Prepare references, dimensions, materials, finish and intended market for a design review.
OEM and ODM
Compare project ownership, development input and production responsibilities.
Private Label
Plan logo placement, packaging, product information and approval checkpoints.
Quality, Packaging and Delivery
Buyer Help FAQ
What information should I include in an enquiry?
Include product category or reference, intended material and finish, estimated quantity, customization, packaging, destination and any target date that needs review.
Where can I find PSOne MOQ?
MOQ is not presented as one universal number. It is confirmed after the product type and customization scope are reviewed.
Can I request a sample?
Sample availability and cost depend on whether the item is existing, modified or fully custom and are confirmed before the sample is ordered.
How is quality reviewed?
Quality criteria should be linked to the approved specification and sample, including construction, dimensions, function, finish, stones, logo and packaging where applicable.
How are shipping and payment handled?
Shipping method, destination, payment stages and applicable terms are confirmed in formal commercial documentation for the specific order.